Trusted by assistance & insurance companies worldwide
Who we are
Specialist travel expertise when it matters most
Voyageur24 is a specialist travel partner to the medical assistance and travel insurance industry, helping organizations arrange safe, efficient and cost-effective journeys for people who need to get home.
Since 1984, we’ve built our expertise around the complexities of medical and repatriation travel. From straightforward flight arrangements to complex, multi-stage journeys, our experienced team understands that every case is different – and that behind every itinerary is a person who needs to get where they’re going safely.
Our in-house travel specialists work closely with airlines and travel partners around the world to identify practical routes and competitive fare options, while navigating the additional requirements that can come with medical travel.
From commercial flight reservations and medical escorts to stretcher arrangements, accommodation, ground transport and travel documentation, we can coordinate every element of the journey through one experienced team.
And because urgent cases don’t keep office hours, neither do we. Voyageur24 is available 24 hours a day, 7 days a week, providing the responsive, knowledgeable support our clients need – wherever the journey begins.
Over 40 years of specialist travel expertise, supporting clients since 1984.
Available 24/7 to support urgent, complex and changing travel requirements.
One experienced team coordinating flights, escorts and the wider journey.
Specialist fare knowledge helps us find practical, cost-effective travel solutions.
Our Process
Receive your enquiry, 24/7
Assess the travel requirements
Identify the most appropriate, cost-effective options
Arrange flights and ancillary services
Coordinate all documentation
Support the journey through to arrival
Who We Serve
For more than 40 years, we’ve helped medical assistance and travel insurance organisations navigate complex journeys and get people home safely.
Supporting medical assistance and travel insurance clients since 1984.
Experienced travel consultants available around the clock.
Every journey is different. Our approach isn’t – expert coordination, attention to detail, and support from beginning to end.
Case Studies
No two repatriations are the same. Explore some of the situations our team regularly encounters and discover how specialist travel expertise can turn complex requirements into carefully coordinated journeys home.
For more than 40 years, Voyageur24 has helped medical assistance and travel insurance organisations navigate the complexities of repatriation and specialist travel.
Every journey is different. That’s why our experienced team takes the time to understand each case, find the right travel solution, and coordinate the details – with knowledgeable support available 24 hours a day, 7 days a week.
What Clients Say
A selection of feedback from the insurance and assistance companies we work with.
The team managed a complex case with total professionalism, keeping us informed at every stage of the journey home.
Reliable, responsive and easy to work with — exactly what you want when time is critical for a client.
A difficult repatriation coordinated smoothly, with clear communication throughout for our clinical team.
First time arranging a repatriation for one of our customers — the process was transparent from the first call.
Contact Us
Whether you need support with an urgent repatriation, a complex travel requirement or simply want to discuss how Voyageur24 can support your organisation, our experienced team is here 24/7.
Need urgent assistance? For time-sensitive cases, please call our 24/7 team on +44 (0)117 921 0401.
Before you travel
Check the latest Foreign, Commonwealth & Development Office guidance for your destination before you set off.
View FCDO Travel Advice ↗
