Urgent Repatriation Following Illness Overseas

The Challenge

A traveller becomes unwell while overseas and requires hospital treatment. Once their condition has stabilised, the focus turns to getting them safely home.

Their original travel plans are no longer suitable, and a new journey needs to be arranged around their current medical and mobility requirements.

Depending on the circumstances, this could involve airline medical clearance, special assistance, additional seating, a medical escort or an alternative route home. Ground transport may also be needed between the hospital, airport and the traveller’s final destination.

With discharge plans and medical circumstances subject to change, flexibility is essential.

How We Help

Voyageur24 looks at the complete journey, working with the information available to identify a practical travel solution that meets the passenger’s requirements.

Our team can research suitable routes and flight availability, coordinate with airlines around medical and assistance requirements and arrange the additional travel services needed to bring the journey together.

Where required, this can include travel for a medical escort, wheelchair or airport assistance, additional seating, accommodation and ground transportation.

And when circumstances change – as they often can with medical cases – our 24/7 team is available to adapt the arrangements and keep everyone involved updated.

The Outcome

With multiple elements coordinated through one experienced team, our clients can concentrate on the wider management of the case while Voyageur24 takes care of the travel.

The result is a journey planned around the individual needs of the passenger, with the specialist support needed to help get them safely home.